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Terms and Conditions

Website Terms

J Way Foods Singapore, accessible at www.jwayfood.com.sg, is the sole distributor of J Way Products in Singapore. By using or reading any pages on www.jwayfood.com.sg (referred to as “site” or “Website”), you agree to the terms and conditions contained therein, namely, the Web Order TermsWebsite Terms, Return and Refunds Policy, Shipping Terms and Privacy Policy (collectively, ‘Terms & Conditions’). If you DO NOT agree, you should NOT USE the Site.

J Way Foods Singapore strives to ensure that the information contained in this Website is accurate and reliable. However, J Way Foods Singapore and the World Wide Web (or Website host) are not infallible, and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, J Way Foods Singapore disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Website, including without limitation the merchantability or fitness for any particular purpose. J Way Foods Singapore is not liable or responsible for any damages or injuries caused by use of this Website (such as viruses, omissions or misstatements). J Way Foods Singapore may revise the information, services and the resources contained in this Website from time to time and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. In no event shall J Way Foods Singapore be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein.

Access to our Sites may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. J Way Foods Singapore disclaims all liability for any malfunction, suspension or interruption of the Site, including inaccessibility due to network problems.

Trademark Notice

This Website contains many valuable trademarks owned and used by the manufacturer of the J Way Foods. These trademarks are used to distinguish J Way Foods Singapore’s quality products and services. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without the express written permission of J Way Foods Singapore.

Copyright Notice

The text, graphics and HTML code contained in this Website are the exclusive property of J Way Foods Singapore. Except where otherwise noted, the text, graphics and HTML code contained here may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means without the prior written permission of J Way Foods Singapore.

The Website Terms shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any such dispute. A person who is not a party to these Website Terms shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of these Website Terms.

We may vary the Website Terms from time to time and any use or continued use of the Site shall be deemed acceptance of these Website Terms. These Web Order Terms, together with the Website Terms, the Privacy Policy and any other policies which you may consent to, constitute the entire agreement between J Way Foods Singapore and you with respect to your use of the Site.

Privacy Policy

At J Way Foods Singapore, accessible from www.jwayfood.com.sg, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by J Way Foods Singapore and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Jway Food Singapore. This policy is not applicable to any information collected offline or via channels other than this website.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. f you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. f you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

J Way Foods Singapore follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Jway Food uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Privacy Policies

J Way Foods Singapore Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

J Way Foods Singapore does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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